Contact support

Fill in the form below, or open it in its own page: Open the support form. You'll get an email confirming we have your request, and a reply within two business days. See our Support policy for what support covers.

If the form doesn't load, email us at support@arvenfold.com.

What to include

A complete request gets a faster answer. Please tell us:

• Your store's address, such as your-store.myshopify.com.
• The page where the problem happens, as a link.
• What you did, what you expected, and what happened instead.
• A screenshot or a short screen recording. The form takes files.
• Where you see it: on a computer or a phone, and in which browser.

Tip

Many questions are answered in a minute in Common questions.